Running QuickBooks in multi-user mode on Windows 10 or 11 and suddenly hit with Error Code H202? You’re not alone—this is a common network-related error in QuickBooks Desktop that many users face when trying to access a company file stored on another computer.
Also Read: QuickBooks Error Code 1722: Windows Installer Issue Explained
In this guide, we’ll explain what QuickBooks Error H202 means, why it happens on Windows 10/11, and how to fix it step-by-step.
What is QuickBooks Error H202?
Error H202 occurs when QuickBooks Desktop is trying to connect to a company file located on another computer (host/server), but it can’t communicate with the server.
You may see this error message:
"Error code H202: This company file is on another computer, and QuickBooks needs some help connecting."
This means QuickBooks is unable to access the file due to network or setup issues.
Also Read: QuickBooks Error Code 1904: File Registration Failure – How to Fix It
Why Does H202 Error Occur in Windows 10/11?
Some of the common causes include:
The QuickBooks Database Server Manager is not running on the server
Windows firewall or antivirus is blocking communication
Incorrect DNS settings or IP address
Host computer not configured properly
Damaged or misconfigured .ND (Network Descriptor) file
Also Read: QuickBooks Error Code 3371: License Data Error – How to Fix It Quickly
How to Fix QuickBooks H202 Error in Windows 10/11
Here are the most effective solutions to resolve the issue:
Step 1: Use QuickBooks Tool Hub
QuickBooks Tool Hub is a free utility from Intuit that helps fix common issues.
Download the latest version from the official Intuit site.
Open it and select Network Issues.
Click on QuickBooks Database Server Manager.
Run a scan on the folder containing your company file.
Step 2: Ping the Server from the Affected Workstation
Check if the workstation can reach the server:
On the workstation, press Windows + R, type
cmd, and hit Enter.Type
ping [Server Name]and press Enter.If you don’t receive replies, there may be a network issue.
Step 3: Check Hosting Settings
Make sure only the server computer is hosting the file.
On the workstation:
Open QuickBooks > File > Utilities > If it says Stop Hosting Multi-User Access, click it.On the server:
It should say Host Multi-User Access is enabled.
Also Read: QuickBooks Error Code 1935: Microsoft .NET Framework Error – How to Fix It
Step 4: Restart QuickBooks Services on the Server
On the server computer:
Press Windows + R, type
services.msc, and hit Enter.Locate and restart:
QuickBooksDBXX (XX is your version)
QBCFMonitorService
Step 5: Configure Windows Firewall
Make sure the following ports are open for your QuickBooks version:
Add these ports as exceptions in your firewall settings for both TCP and UDP.
Also Read: QuickBooks Error Code 1603 : Fatal Error During Installation – Causes & Solutions
Step 6: Rename the .ND File
The .ND file allows QuickBooks to access a file over a network. If it’s damaged:
Go to your company file folder.
Find the file with the same name as your company file but with a
.NDextension.Right-click > Rename > Add
.oldto the file name.Open QuickBooks again and try switching to multi-user mode.
Still Facing Issues?
If none of the above steps fix the H202 error, it might be time to speak to an expert.
Call QuickBooks Support at 855-749-2321
Our certified professionals are available 24/7 to help you resolve QuickBooks multi-user errors quickly and efficiently.
Also Read: QuickBooks H202 Error in Mac: Causes and How to Fix It
Final Thoughts
QuickBooks Error H202 in Windows 10 or 11 usually means there's a communication breakdown between your workstation and the server. By following the steps above—using the Tool Hub, checking network settings, and updating firewall rules—you can often fix the problem and restore full multi-user functionality.
Still need help?
📞 Call 855-749-2321 for instant QuickBooks support.